The technical backbone that keeps inclusion programmes running.
The Chamber of Technical Support Management ensures efficient, resilient and productive adoption of technology across digital inclusion work. It provides reliable technical support, manages e-waste, and drives digital transformation across academic, corporate, and community sectors.
The Chamber's vision is to create a digitally sustained, productive, resilient, effective and reliable technical access framework for a well-managed digital inclusion ecosystem. The mission is to establish a resilient, supportive and professionally managed technical support ecosystem for people, institutions, and communities to enable productive utilization of technological resources.
The Chamber is mandated to ensure efficient, productive, resilient, effective and relevant adoption and adaptation of technology in skill development, device access and digital inclusion work. It conducts deeper analysis of technical needs and support requirements, profiles various technical resources and differences, and directs operations to sustain digital inclusion work across sectors.
Key operational activities include promoting digital skills and efficient management processes by monitoring digital inclusion operations, providing reliable and quality technical support through software and hardware solutions, and driving a resilient technical support ecosystem through partnerships. The Chamber also leads e-waste collection, management and planning across sectors and regions in Africa, offers technology-driven consultative support to individuals and organizations, and supports software transitions and industry standardization.
The Division of Academia Technical Management focuses on managing academic technical resources, supporting educational institutions in adopting digital tools, and fostering academic collaborations. The Division of Corporate Technical Management handles corporate technical support, ensuring organizations optimize their technological resources and infrastructure for maximum productivity.
The Division of Community Technical Service supports community-based technical initiatives, local digital literacy, and access programs to empower underserved populations. The Division of E-waste Management focuses on sustainable e-waste collection, recycling, and management strategies aligned with eco-friendly practices. The Division of Technology Transformation drives innovation, industry upgrades, and digital transformation initiatives for better adaptation and competitiveness.
Lifelong digital learning pathways for every African.
Affordable, sustainable device access for under-served communities.
Digital inclusion that reaches the people too often left behind.
Evidence-led policy for an inclusive digital Africa.
Putting digital inclusion at the centre of every development sector.
Growing Africa's digital industry from the ground up.
